Customers in the UK yet to travel: Don’t go to the airport, the CAA says
Customers abroad: Everyone due to fly in the next fortnight will be brought back to the UK at no cost to them.
There is no need to cut short a stay.
Those with flight-only bookings after 16 October are unlikely to have Atol scheme protection, so will need to make their own arrangements
Customers currently overseas should check monarch.caa.co.uk for confirmation of their new flight details – which will be available a minimum of 48 hours in advance of their original departure time All affected customers should keep checking monarch.caa.co.uk for more information The CAA also has a 24-hour helpline: 0300 303 2800 from the UK and Ireland and +44 1753 330330 from overseas.
Customers already abroad
If you are currently abroad and due to return to the UK on or before 15 October 2017 we are making arrangements for you to return home to the UK on a new flight, at the end of your holiday. These new flights will be at no extra cost to you.
We will of course prioritise vulnerable passengers, including unaccompanied minors, and make sure that family groups travel on the same flights.
For further advice and details of your new flight please read I am currently abroad.
If you are currently abroad and due to return to the UK after this date, please read the additional information section.
Customers yet to travel out of the UK
We are sorry to inform you that all future holidays and flights booked with Monarch are now cancelled as of 2 October 2017.
If you are booked on a Monarch Airlines flight, please do not go to your UK airport, as your flight will not be operating.
Further information is available at I have a future booking and have not travellled yet.
