Over 21,000 of Haringey’s social housing properties are set to benefit from full fibre broadband, as part of a multi-million pound investment in the borough’s digital infrastructure.
Full fibre uses fibre-optic cables, not telephone wires, meaning you’ll benefit from ultrafast and ultra-reliable Internet speeds.
Haringey Council is working with providers Community Fibre, 4Fibre and Hyperoptic to enable them to bring their full fibre broadband into the borough. Over the next 2-3 years, this programme will see all council housing being provided with fast fibre broadband, as well as the opportunity to connect to TV and telephone packages that providers offer.
You will also see wider benefits of the programme including:
Free high-speed Internet connections to community buildings and spaces including libraries, community halls and youth clubs
Free Wi-Fi in communal areas of sheltered housing and council-owned community buildings
Low Internet subscription charges for people on low incomes
Choice of broadband suppliers to ensure competitive pricing and a range of speeds for residents
Social value benefits including jobs, apprentices, work experience and digital inclusion training
Back to top
What you need to do
You don’t need to do anything for now.
Surveys and installations will initially start from Autumn 2022 and all works carried out will be external and either within communal areas or on the outside of the building. Residents will not be required to give access into their homes to the engineers and all operatives will be required to carry photo identification from their respective company, as well as Hi-Viz jackets which will carry the contractor’s name on the back.
Hours of work will be approximately between 8.30am to 5.30pm (weekdays only).
Back to top
Letters from providers
The providers (Community Fibre, 4Fibre and Hyperoptic) will be sending letters to residents with further details on when installations will take place in your area.
See below a couple of templates of the letters you will receive:
4fibre – Letter template (PDF, 113KB)
Community Fibre – Letter template (PDF, 195KB)
Back to top
If you have any questions
If you would like to find out more about the fibre broadband programme, please contact Jennie Bayliss, Haringey Council’s Fibre Broadband Project Manager, via one of the following methods:
Email
jennie.bayliss@haringey.gov.uk
Phone
07734 955250 (Monday to Friday 9am – 5.30pm)
Jennie and her team will respond to residential enquiries. They will be attending resident engagement forums and meetings throughout the duration of the rollout. If you would like them to attend one of your Tenant and Resident Association meetings, please reach out to them using the contact details above.
Staying updated
We will keep you updated every step of the way throughout this programme. Keep an eye on this webpage and the council’s social media channels for the latest information.